Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of personal information:

  • Name, billing and shipping address

  • Email address and phone number

  • Payment information (processed securely by third-party payment providers; we do not store credit card details)

  • Order history and customer service communications

  • IP address, browser type, device information, and usage data collected through cookies or similar technologies

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase, shipping updates, or customer support

  • Prevent fraud, unauthorized transactions, and abuse

  • Improve our website, products, and services

  • Comply with legal and regulatory obligations

Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information only with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics providers

These third parties are authorized to use your information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data, subject to legal and business requirements

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
info@valeartdesign.ca